BC HYDRO-CORIX ‘STUPID METER’ TYRANNY: Where is the grow op? Guiqing Thomas Xue, North Richmond resident, invited RCMP to come over to his family home… they found nothing… Xue’s family home’s hydro is cut off still

Man gets power cut over non-existent grow-op

by Martin van den Hemel    October 07, 2011

A North Richmond resident is miffed he’ll be without power for a week or more after BC Hydro claimed to have uncovered a marijuana grow-op at his home.

Ghiqing Thomas Xue contacted The Richmond Review Thursday morning, 24 hours after BC Hydro’s contractor, Corix, tried to install a smart meter at the house in which he lives with his wife and family on Howell Court.

Xue learned around noon Wednesday that his power was out and about an hour later, contacted police.

During a three-way call involving an investigating officer and a BC Hydro representative, Xue heard that BC Hydro suspected a marijuana grow-op was inside his home.

Perplexed, and knowing that was untrue, he invited the RCMP to come over, and they found nothing that raised any concerns, he said.

But that hasn’t resolved anything.

Despite no explanations about what needs fixing, Xue was at wit’s end on Thursday afternoon.

He’s been advised to hire an electrician to remedy whatever issue led the installer to believe something was amiss.

“So far, there’s no answers from BC Hydro. I called a couple of times this morning. I want to know what happened and how do I fix the problem, but they refused.”

With no power, there’s no way to keep the house warm at night, no way to cook, and no hot water for showering.

As of Thursday morning, he was no closer to any answers, and didn’t know how large a repair bill he was on the hook for.

But even once any deficiencies are addressed, Xue was told he’d have to wait at least a week before his power is restored.

“I don’t know the reason they treat me like this. I’m a human being. I deserve respect,” Xue said.

Jim Nicholson, director of customer care for BC Hydro, was apologetic about what happened to Xue and promised to contact him directly.

“I am appalled that we have that kind of thing happening,” he said.

Nicholson explained that when the old meter was removed, there were signs of illegal modifications or tampering.

And since repairs were needed, work that requires an electrician, the power needed to be switched off to ensure the work could be done safely.

But Nicholson said the customer service representative who dealt with this file should not have jumped to conclusions that the home had a marijuana grow-op.

Nicholson said BC Hydro will make efforts to expedite the process of restoring power to the home, and he promised to improve the communication process, so a customer can be informed of precisely the type of repair work that needs to be done.

“We certainly can improve that communication.”

This is the third similar complaint involving smart meter installations in the past month.

A older home on No. 7 Road had its power off for three weeks after evidence of tampering was found on its old meter. But the tenant was never informed what the problem was, and instead was told BC Hydro suspected it was a grow-op.

[Power cut after smart meter installed by Martin van den Hemel – Richmond Review – September 14, 2011: – http://www.bclocalnews.com/richmond_southdelta/richmondreview/news/129820743.html]

[Hydro found bypass, then cut client’s power by Martin van den Hemel – Richmond Review – September 23, 2011: – http://www.bclocalnews.com/richmond_southdelta/richmondreview/news/130419083.html]

And just last week, another family had its power cut, and was told it had to pay for repairs, after the smart meter installation job was botched. They too weren’t immediately told what the problem was, and instead were greeted by an erroneous door hangar that told them the smart meter had successfully been installed, though it hadn’t been.

Comments:

  • THIS IS ALL WRONG
    NICHOLSON NEVER CONTACTED US AND WE’RE STILL STUCK WITH NO POWER AND BC HYDRO IS IGNORING US EVERYTIME WE CALL THEM. AND THEY’RE NOT HELPING US WHATSOEVER. THIS STORY IS ALL WRONG
  • Time to talk to a lawyer and ask about contingency class action suits.
  • When are we going to hear government officials raise a stink about BC Hydro’s installers being this incompetent? I operate in a national technical services company and anyone who caused client harm like this would be called on the carpet and/or fired. Also, BC Hydro should not be able to just leave an install incomplete without immediately calling the owner/renter and arranging repairs, etc. Regardless of the condition of the socket that the installer is mounting the new device into, at the very least customer services should be on the phone to the client with an urgent update. Horrible image for BC Hydro and the whole Smart Meter program, too!
    IMO, BC Hydro should stop thier installations, at least long enough to properly train their installers in procedures and step to take when the install fails, for ANY reason!
  • How many houses in Richmond does BC Hydro have to ruin before anyone stops them from installing these smart meters?  Just wondering!
  • I think I’m going to put a label on my power meter: “By touching this device, you are accepting all responsibility and/or repair costs incurred for any damage done to any electrical device, outlet or appliance contained within this residence.” What do you think? 🙂

Hydro Headache October 6 2011

By EMRadiation Health Alliance| 1 video

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One Response to BC HYDRO-CORIX ‘STUPID METER’ TYRANNY: Where is the grow op? Guiqing Thomas Xue, North Richmond resident, invited RCMP to come over to his family home… they found nothing… Xue’s family home’s hydro is cut off still

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